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Terms of Service For Cholsa Spa

Welcome to www.cholsaspa.com. This website is owned and operated by Cholsa Spa, Phnom Penh, Cambodia. These Terms of Service ("Terms") set forth the terms and conditions under which you may use our website and services. By accessing or using our website, you agree that you have read, understood, and consent to be bound by these Terms.

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1. Who Can Use This Website To use our website and/or receive our services, you must be at least 18 years of age, or the legal age of majority in your jurisdiction. You must have the legal authority, right, and freedom to enter into these Terms as a binding agreement. If accessing or using this website or our services is prohibited under any applicable laws or regulations, you are not authorized to use them.

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2. Services and Commercial Terms Cholsa Spa provides spa, massage, sauna, and related wellness services. Prices are listed on our website and may be updated at any time without prior notice. When you book a service, you enter into a legally binding agreement to receive that service upon completing the checkout/payment process. Additional charges, such as taxes or transaction fees, may apply.

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3. Return and Refund Policy Our refund policy applies to prepaid bookings:

  • Cancellations made at least 24 hours in advance are eligible for a full refund.

  • No-shows or cancellations within 24 hours of the appointment time are not eligible for a refund.

  • Packages and promotional bookings are non-refundable unless otherwise stated.

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4. Changes to Our Offering We reserve the right to modify or discontinue our services or any feature at any time without notice. This includes changes to availability, pricing, packages, or operational hours.

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5. Warranties & Responsibility Our services are delivered professionally by trained staff, but results may vary. We are not liable for any outcomes or reactions unless directly resulting from proven negligence on our part. Clients must disclose any health conditions before receiving services.

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6. Intellectual Property All content, media, designs, logos, and text on this website are the property of Cholsa Spa. You may not reproduce, distribute, or exploit any content without our prior written consent.

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7. User-Submitted Content If you upload or submit content (e.g., testimonials, images, reviews), you confirm that you own the rights to the content and permit us to use it on our website or social platforms.

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8. Account Suspension or Termination We reserve the right to suspend or permanently delete user accounts or service access without notice if users violate our Terms or engage in unlawful behavior. Users can request to cancel their account or services at any time.

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9. Indemnification You agree to indemnify and hold Cholsa Spa harmless from any claims, losses, or damages, including attorney fees, resulting from your use of our website or services, or any violation of these Terms.

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10. Limitation of Liability To the fullest extent permitted by applicable law, Cholsa Spa is not liable for indirect, incidental, special, or consequential damages. This includes loss of data, revenue, or business arising out of your use or inability to use our website or services.

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11. Modifications to Terms We reserve the right to revise these Terms at any time. Any changes will be posted on this page. Continued use of the site constitutes acceptance of the updated Terms.

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12. Promotional Communications By providing your contact information, you agree to receive promotional emails or messages from us. You may opt out at any time by contacting us.

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13. Governing Law and Jurisdiction These Terms are governed by the laws of the Kingdom of Cambodia. Any disputes shall be resolved in the competent courts of Phnom Penh.

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14. Customer Support For questions or assistance, please contact us at:

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15. Community Participation (If Applicable) If you join any user community features, your profile and activity may be publicly visible. You can opt out at any time, which will remove public visibility and disable community features.

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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