Cholsa Spa Phnom Penh
Privacy Policy

Effective Date: 16/07/2025

This privacy policy explains how Cholsa Spa ("we", "us", or "our") collects, uses, discloses, and protects personal information through our website www.cholsaspa.com ("Site"). By accessing or using this Site, you agree to the terms outlined in this policy.

1. Types of Information We Collect

We collect the following types of personal information:

Contact Information: Name, email address, phone number.
Booking Information: Selected service, appointment time, special requests.
Payment Information: Billing address and payment method (processed securely via third-party providers such as Wix Payments, Stripe, or PayPal) If applicable for us.
Device and Usage Information: IP address, browser type, device details, pages visited, time spent, and interactions with the Site (via cookies and analytics tools).
Marketing Preferences: Your consent to receive promotional materials.

2. How We Collect Information

We collect information in the following ways:

When you make a booking, submit a contact form, or sign up for our newsletter.
Through cookies, web beacons, and similar technologies.
From third-party services like Google Analytics that track user behavior.

3. Why We Collect Personal Information

We collect and use personal information to:

Process bookings and payments
Communicate with you about your appointments
Send updates, offers, and promotional content (if you’ve opted in)
Improve our website and customer experience
Comply with legal requirements

4. How We Store and Use Information

All personal data is stored securely via Wix's data storage and third-party payment gateways. We take industry-standard measures to protect your data, including encryption, firewalls, and restricted access.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: For payment processing, email marketing, analytics, and booking systems.
Legal Authorities: When required by law, regulation, or legal process.

6. Cookies and Tracking Tools

Our Site uses cookies to:

Maintain website functionality
Analyze website performance and usage
Personalize your experience

You can modify your cookie settings through your browser. For more details, visit our [Cookie Policy] (optional).

7. Communications

By submitting your contact details, you agree to receive messages regarding your bookings, services, and occasional promotional emails or SMS. You can unsubscribe at any time using the opt-out link or by contacting us.

8. Privacy Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Site means you accept the revised policy.